Effective Date: 12.12.2025
Website: https://bonganze.in/

Welcome to Bonganze (“we”, “our”, “us”). By accessing or using our website, products, and services, you agree to follow the Terms & Conditions listed below. Please read them carefully. If you do not agree, kindly discontinue using the website.

1. Company Details

Bonganze – T-Shirt Maker & Custom Apparel Specialists
Address: 284/286, S.N. Banerjee Road, New Barrackpur, West Bengal – 700131
Phone: 098753 99601
Email: support@bongnaze.in

2. Use of the Website

By accessing Bonganze.in, you agree to:
• Use the website for lawful purposes only
• Not attempt to disrupt or harm website functionality
• Not copy, misuse, or resell any content, product images, or designs
• Not engage in actions that violate copyrights or intellectual property

We reserve the right to restrict access to users involved in misuse or unethical activities.

3. Product Information & Custom Orders

Bonganze specializes in:
• Custom T-shirts
• Bulk orders
• Corporate merchandise
• Personalized graphic printing

Please note:
• Colours, prints, and sizes may slightly vary due to screen display or manual measurement.
• Custom-made products are produced based on the customer’s final approved design.
• Once a design is approved, no further changes will be accepted.

4. Pricing & Payments

• All prices are shown in Indian Rupees (INR).
• Prices may be updated anytime without prior notice.
• Full payment must be made at checkout or as per agreed quotation.
• Bonganze uses secure third-party payment gateways and does not store complete card details.

In case of a technical pricing error, we reserve the right to cancel or revise the order.

5. Shipping & Delivery

• Orders are processed and shipped within the estimated timeline mentioned on the website or order confirmation.
• Delays due to courier partners, logistics, or adverse weather are beyond our control.
• Customers must provide accurate address and contact information to avoid failed deliveries.

Once shipped, tracking details will be notified via email or SMS.

6. Return, Refund & Replacement Policy

• Custom-made products are NOT eligible for return or refund, except in cases of:
– Damaged products
– Wrong size delivered (if different from order)
– Printing error from our side
• Damaged or incorrect items must be reported within 48 hours with photo/video proof.
• Approved replacements will be processed promptly as per our policy.

Refunds (if applicable) will be initiated to the original payment method.

7. Intellectual Property Rights

All designs, logos, artwork, text, product images, and website content are the exclusive property of Bonganze.

You may NOT:
• Copy or reproduce our designs
• Use our logo or branding without permission
• Distribute or modify any content
• Create business using our intellectual property

Violation may result in legal action.

8. User Responsibilities

You agree to:
• Provide accurate information during checkout
• Ensure the correctness of your custom design before final approval
• Avoid uploading copyrighted or offensive content for printing
• Use the website responsibly without causing harm

Users are solely responsible for the content they upload for custom printing.

9. Third-Party Links

Our website may contain links to other websites. Bonganze is not responsible for:
• Their content
• Their policies
• Their product quality or services

Users should review third-party terms before interacting.

10. Limitation of Liability

Bonganze is not liable for:
• Delays caused by courier partners
• Incorrect information provided by customers
• Damages due to misuse or neglect of the product
• Technical issues, downtime, or errors on the website

By using the website, you agree to do so at your own risk.

11. Indemnification

You agree to indemnify Bonganze against all claims, losses, or damages arising from:
• Violation of these terms
• Uploading copyrighted or illegal designs
• Misusing the website or services

12. Modification of Terms

We may update or modify these Terms & Conditions at any time. Changes will be posted here with an updated Effective Date.

Continued use of the website signifies your acceptance.

13. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes will fall under the jurisdiction of courts in West Bengal, India.

14. Contact Us

For any queries, support, or order-related assistance:

Bonganze
📍 284/286, S.N. Banerjee Road, New Barrackpur, West Bengal – 700131
📞 098753 99601
📧 support@bongnaze.in
🌐 https://bonganze.in/